Option 1 - eConsult

eConsults are a quick and easy way to send your request to the practice. 

You can submit an eConsult on any day we are open between 8am amd 6.30pm.

Your eConsult request will be triaged by a clinician, you will receive a response with the outcome of your request via email.

Patients can click here to access eConsult, or visit the NHS App and navigate to Services - Contact your GP about a health problem.

Option 2 - eConsult via telephone

For patients unable to fill in an eConsult, when calling the practice you our reception team will complete the eConsult on your behalf.

Your responses will be added to the same list as online eConsults to be triaged by a clinician you will receive a response with an outcome of your request via email or text message. 

Paper Documents 

You can hand in your documents at reception, the receptionist will scan and upload the document on our clinical system and hand it back to you.

You can respond to a text message with the document attached which will automatically place the document into your clinical notes.

Please note we automatically receive a copy of most hospital documents electronically within days of your hospital visit. Unless there is very urgent action, please do not bring a copy to us.

 Our nursing and HCA team provide a variety of services including cervical screening, dressings, vaccinations, other injections, annual checks for chronic diseases, blood tests, ECG, 24 hour BP and BP check. Most of these services are only available by invite only or by request of a clinician.

These appointments are usually booked in advance, so if you require an appointment on a specific day you need to arrange this 2-4 weeks beforehand.

If we are unable to offer an appointment for any of these services, we may book you an appointment at one of our local hub services.

House visits are only available for patients who are housebound (because of illness or disability).

Initially you will have a telephone appointment with a clinician, who will then make a decision on the most appropriate treatment.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the practice.

If an urgent visit is required we will usually refer to the rapid response team who can often visit within hours and carry out tests.

If you are unable to keep an appointment, please cancel or reschedule it as soon as possible so it can be offered to another patient. You can cancel appointments using the NHS App

If you need help when we are closed

Click here for information about the out-of-hours arrangements in place.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond (please note this will often cause a delay in your appointment)
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need an interpreter
• If you have any other access or communication needs

If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.

Please contact us at least 8 weeks before you travel so if you need vaccinations they can be done in time to provide immunity when you travel. Most vaccines require 4 weeks to work fully.

View the NHS Travel Vaccination Advice